Privacy Policy

At Femiga, a brand operated by 5X Labs, we value the trust you place in us. We are committed to maintaining the highest standards for secure transactions and customer information privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

Please review this policy periodically, as it is subject to change without prior notice.

1. Collection of Personally Identifiable Information

We collect personally identifiable information such as your name, email address, phone number, and shipping address when you create an account or place an order on www.femigabags.com. While browsing some sections of the site may not require registration, placing an order or accessing certain features may require account creation.

We may use your contact information to send promotional offers or updates based on your preferences and past purchases.

2. Use of Demographic and Profile Data

We use your personal information to:

  • Process and fulfill your orders

  • Communicate relevant updates and offers

  • Resolve disputes and troubleshoot issues

  • Measure consumer interest and improve our products/services

  • Enforce our Terms and Conditions

  • Prevent fraudulent activity and maintain a secure service environment

  • Customize your experience on the website

We may also analyze aggregate demographic and usage data to improve our offerings. Your IP address may be used for server diagnostics, fraud prevention, and to gather demographic insights.

3. Security Precautions

Femiga’s platform is hosted on Shopify’s secure infrastructure. We maintain strict internal security protocols to protect your information from unauthorized access, loss, misuse, or alteration. When you submit sensitive data (such as payment information), it is encrypted using secure protocols.

4. Information We Share

We do not sell or rent your personal data. However, we may share your information in the following scenarios:

4.1 External Processing

We may share data with trusted service providers and partners who process your information on our behalf (e.g., logistics, payment gateways, marketing platforms). These third parties are bound by strict confidentiality agreements.

4.2 Legal Compliance

We may disclose your personal information if legally required to do so, including:

  • Compliance with any applicable law, regulation, or legal process

  • Enforcement of our Terms of Service

  • Investigation or prevention of fraud, technical issues, or violations

  • Protection of the rights, property, or safety of Femiga, its customers, or the public

4.3 Links to Other Sites

Femiga may contain links to third-party websites. We are not responsible for their privacy practices, data handling, or content. We encourage you to read their privacy policies before engaging with them.

4.4 Security Measures

We apply reasonable administrative, technical, and physical safeguards to protect your data. However, no online platform is entirely immune to risks, and usage of this website implies your acceptance of that risk.

4.5 Opt-Out Option

You may opt-out of receiving non-essential communications, including marketing updates, by following the unsubscribe link in emails or adjusting your account settings.

We may share non-personal, aggregate-level information publicly (e.g., website traffic trends) with partners or service providers.

5. Disclaimer

Femiga (operated by 5X Labs) may provide links or references to external websites. We do not control or guarantee the accuracy, completeness, or relevance of third-party content, services, or data practices.

All materials on our website and linked third-party sites are provided “as is” without warranties of any kind. We disclaim liability for any damages arising from your use of these sites or reliance on their content.

6. Social Login

If you use a social login (e.g., Google, Facebook) to register or sign in, your basic profile information is accessed only to streamline your shopping experience and order coordination.

If you wish to delete your data, please email support@femigabags.com or submit a request through our Contact Form.

7. Contact Us

For questions, clarifications, or data-related concerns, reach out to:

Email: support@femigabags.com
Website: www.femigabags.com